This Privacy Policy explains how Blue Lion Transport collects, uses and protects personal information when you use our website or contact us through our online forms.

Blue Lion Transport is committed to protecting your privacy and handling your personal information responsibly.

 

1. Information we collect

We may collect personal information that you voluntarily provide through our contact forms, including:

• your name

• email address

• phone number

• company name, where provided

• enquiry details

• collection or delivery information you choose to provide

Our website may also collect limited technical information through cookies and similar technologies, such as website usage data and analytics information.

 

2. How we use your information

We use the information you provide to:

• respond to your enquiry

• provide quotes

• arrange transport services where requested

• communicate with you about your request

• improve the functionality and performance of our website

We do not use contact form submissions to add you to a newsletter or marketing mailing list.

 

3. Lawful basis for using your information

We use your personal information where it is necessary to respond to your enquiry, provide a requested service or take steps before entering into a contract with you.

Where we use website analytics or non-essential cookies, we will rely on your consent where required.

 

4. Data storage

Our website is hosted by Wix Limited, which provides the online platform that allows us to display our website and receive contact form enquiries.

Information submitted through our website may be stored securely through Wix and associated systems used by Blue Lion Transport to manage enquiries and provide our services.

 

5. Sharing your information

We do not sell your personal information.

We may share your information only where necessary to provide our services, manage website enquiries, comply with legal obligations or protect our legitimate business interests. This may include trusted service providers such as website hosting, email, IT support or transport-related partners where required to fulfil your request.

 

6. Cookies

Our website may use cookies and similar technologies to support website functionality and understand how visitors use our website.

Strictly necessary cookies may be used to make the website work properly. Non-essential cookies, such as analytics cookies, will only be used where required consent has been given through our cookie settings or banner.

You can manage or disable cookies through your browser settings, although some parts of the website may not function correctly without them.

 

7. How long we keep your information

We keep personal information only for as long as necessary to respond to your enquiry, provide our services, meet legal or accounting requirements and resolve any disputes.

When your information is no longer required, we will delete it or securely dispose of it.

 

8. Your rights

You have rights in relation to your personal information, including the right to:

• request access to the personal information we hold about you

• ask us to correct inaccurate or incomplete information

• ask us to delete your personal information, where applicable

• object to or restrict certain types of processing

• withdraw consent where we rely on consent

To exercise any of these rights, please contact us using the details below.

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we handle your personal information.

 

9. Policy updates

We may update this Privacy Policy from time to time to reflect changes in our website, services or legal requirements. Any updates will be posted on this page.

 

10. Contact us

For any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Blue Lion Transport
Email: office@blueliontransport.co.uk
Phone: 07523 971225